Refund and Cancellation Policy

Monthly and annual memberships renew automatically at the end of each billing period unless you cancel before the renewal date. Stripe charges the payment method associated with your membership. Your checkout page shows the price and billing interval before you pay.

You may cancel at any time through the secure billing portal available from your membership dashboard. Cancellation stops future renewals. Your paid access normally remains active until the end of the current billing period.

If you cannot access the billing portal, use our contact page and include the email address used at checkout.

Payments are generally non-refundable once a billing period begins. Membership fees cover the full billing period selected at checkout, so unused time within that period is not eligible for a partial refund.

If a core paid service is unavailable for an extended period, or a promised paid feature is materially delayed, contact us so we can review an appropriate remedy based on the circumstances.

Send refund requests through our contact page as soon as possible. Include the membership email, charge date and reason for the request. Do not include full card details. Approved refunds are returned to the original payment method, and processing time depends on Stripe and your bank.

Promotional pricing applies under the terms displayed when you subscribe. If we change a recurring price, we will provide any notice required by applicable law before the new price takes effect. Cancelling a promotion may mean it is unavailable if you subscribe again later.

This policy does not limit any cancellation, cooling-off, refund or consumer rights that apply to you under mandatory law.